◆ SUPPORT HQ ◆
Customer Support
We're here to help with any questions or issues.
Frequently Asked Questions
How do I receive my code?
After purchase, your code is instantly available in your dashboard. You'll also see it in the confirmation message. Codes are stored permanently in your account.
My code doesn't work. What do I do?
First, ensure you're redeeming in the correct region. If the code is invalid or already used, contact us within 24 hours with your order details and a screenshot of the error.
How do I add funds to my wallet?
Go to your dashboard and click on one of the top-up amount buttons. You'll be redirected to complete the payment securely. Funds are added instantly.
Which regions do you support?
We offer Xbox gift cards for 30+ regions worldwide, including USA, Europe, Turkey, Brazil, Argentina, and many more. Game Pass subscriptions are also available for multiple regions.
Is this site affiliated with Xbox or Microsoft?
No, XboxVault is an independent reseller. We are not affiliated with Microsoft Corporation or Xbox. All trademarks belong to their respective owners.
Contact Us
Business Hours
Monday - Friday: 9:00 - 18:00 (UTC+3)
Average response time: < 24 hours